Orders are shipped by USPS and are delivered between 9 am and 5 pm Monday – Friday to your chosen shipping address. Please note that delivery times do not include Saturdays, Sundays or Public Holidays. Please also ensure that you enter your shipping address correctly as we cannot redirect orders once they have been shipped. A signature and photo id is required upon receipt.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
IMPORTANT NOTICE: ** Please note due to COVID-19 there are major disruptions to the freight network, please do allow extra time for your parcel tracking to update online and also for delivery. We can assure you that you will receive your orders and thank you kindly for your understanding in this very difficult time. **
Major Cities: 4 -7 working days
Other cities: 7-10 working days
Regional areas: 7-14 working days
Remote areas: 10-14 working days
Fragrances are considered Hazardous Materials (HAZMAT) and therefore do not qualify for 3 day express shipping.
Some brands incur a $75 minimum purchase for international shipping.
As soon as your order is dispatched from our warehouse, you will receive an email with your tracking number. Please follow the detailed instructions provided in the email in order to track your order.